Dr. Matthew Bradshaw

Privacy Policy

Make An Appointment

Privacy Policy

Bradshaw Chiropractic

Dr. Matthew Bradshaw
5046 Wrightsville Ave #100
Wilmington, NC 28403
Phone: (910) 444-9438
Website: www.DrMatthewBradshaw.com

Last Updated: March 7, 2025

1. Introduction

At Bradshaw Chiropractic, (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal and health information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.DrMatthewBradshaw.com or receive treatment at our practice.

This Privacy Policy is designed to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Health Information Technology for Economic and Clinical Health Act (HITECH), and other applicable federal and state laws regarding patient privacy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete online forms
  • Schedule appointments
  • Register as a new patient
  • Communicate with us via email, phone, or other methods

This information may include:

  • Full name
  • Date of birth
  • Contact information (email address, phone number, mailing address)
  • Insurance information
  • Medical history and records
  • Payment information

2.2 Health Information

As a healthcare provider, we collect protected health information (PHI) necessary for your treatment, including:

  • Medical history
  • Examination findings
  • Diagnostic test results
  • Treatment plans and records
  • Progress notes

2.3 Website Usage Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Referring website
  • Other technical information

3. How We Use Your Information

3.1 Treatment, Payment, and Healthcare Operations

We use your personal and health information primarily for:

  • Providing and coordinating your chiropractic care
  • Processing payments and insurance claims
  • Managing our practice operations
  • Improving the quality of care we provide

3.2 Communication

We may use your contact information to:

  • Send appointment reminders
  • Provide information about treatment options
  • Follow up on your care
  • Respond to your inquiries
  • Share practice newsletters or health information (with your consent)

3.3 Website Improvement

Information collected through our website helps us:

  • Analyze user behavior
  • Improve website functionality
  • Enhance user experience
  • Troubleshoot technical issues

4. Information Sharing and Disclosure

4.1 Healthcare Providers

We may share your health information with other healthcare providers directly involved in your care.

4.2 Business Associates

We may disclose your information to our business associates who perform functions on our behalf (such as billing services, electronic health record vendors, etc.). All business associates are contractually obligated to protect the privacy and security of your information.

4.3 Insurance and Payment

We may share your information with your health insurance provider or other payers to verify coverage and process claims.

4.4 Legal Requirements

We may disclose your information when required by law, including:

  • In response to a court or administrative order
  • To report abuse, neglect, or domestic violence
  • For health oversight activities
  • To prevent a serious threat to health or safety
  • For workers’ compensation claims
  • For law enforcement purposes as required by law

5. Your Rights Regarding Your Information

Under HIPAA, you have several rights regarding your health information:

5.1 Right to Access

You have the right to inspect and obtain a copy of your health records, with limited exceptions.

5.2 Right to Amend

You have the right to request that we amend your health information if you believe it is incorrect or incomplete.

5.3 Right to an Accounting of Disclosures

You have the right to request an accounting of certain disclosures of your health information.

5.4 Right to Request Restrictions

You have the right to request restrictions on how we use and disclose your health information.

5.5 Right to Request Confidential Communications

You have the right to request that we communicate with you about your health information by alternative means or at alternative locations.

5.6 Right to a Paper Copy of This Notice

You have the right to receive a paper copy of this Privacy Policy upon request.

6. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect the privacy and security of your personal and health information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and assume no responsibility for them. We encourage you to review the privacy policies of any websites you visit.

9. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Dr. Matthew Bradshaw
Bradshaw Chiropractic
5046 Wrightsville Ave #100
Wilmington, NC 28403
Phone: (910) 444-9438
Email: privacy@drmatthewbradshaw.com

12. Notice of Privacy Practices

This Privacy Policy serves as our Notice of Privacy Practices as required by HIPAA. By using our website or receiving treatment at our practice, you acknowledge that you have received this Notice of Privacy Practices.